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What Action to Take With a
Threatening or Harassing Creditor

The Consumer Credit Licensing Bureau (a government department with teeth) deals with consumer credit licensing matters. All company’s that supply credit to consumers (not companies) must have a licence. The licence is the ‘life blood’ of any lender, retailer etc. The bureau will take effective action against those who do not act within the rules: if they are informed. All moneylenders must have a licence.

If a creditor is threatening you, you can either write to the licence bureau, or in a bodily harm threat, contact the police. If a creditor knocks on your door every week, or telephones you constantly at work, at night, and you ask them not to: they are harassing you. The creditor must take legal action or write off the debt.

 
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Our advisors will be happy to give you free debt advice about how you can manage your debts
 
Office of Fair Trading

Consumer Credit Licensing Bureau

Craven House

40 Uxbridge Road

Ealing

London W5 2BS

Telephone: 020 7211 8608

 

 
 
 

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